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Orientamento al servizio

Approccio volto a soddisfare le esigenze del cliente interno ed esterno, offrendo un servizio di alta qualità.

Un forte orientamento al servizio migliora la soddisfazione del cliente e la reputazione aziendale, favorendo la fidelizzazione e il successo a lungo termine. Mettere il cliente al centro delle proprie attività contribuisce a costruire relazioni durature e a ottenere un vantaggio competitivo nel mercato.

 

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150,00 €

Cosa faremo insieme

  1. Introduzione: definizione, caratteristiche, esempi, vantaggi
  2. Le dimensioni dell’orientamento al servizio
  3. Orientamento al servizio e soddisfazione del cliente/utente
  4. La capacità di gestire sé stessi nella relazione col cliente
  5. Lo sviluppo dell’orientamento al servizio come soft skill

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A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

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“A review from a customer who benefited from your product. Reviews can be a highly effective way of establishing credibility and increasing your company's reputation.”
Customer Name
“A review from a customer who benefited from your product. Reviews can be a highly effective way of establishing credibility and increasing your company's reputation.”
Customer Name
Pensate e servite da Servadio & Partners S.r.l.
Via Cesarea 2/47 – Genova 16121
+39 010 7965772
www.servadioepartners.com